Neon Pop · Last updated: 1 October 2026 · Effective: 1 October 2026
This Privacy Policy explains what information the mobile game Neon Pop ("the Game", "we", "us")
collects, why we collect it, and the choices you have. It applies to the Game distributed under the application ID
com.paynetim.neonpop.
Short version. We do not ask for your name, email address, phone number or any account sign-up to play. We do not sell your data for money. The Game shows rewarded video ads, and only when you choose to watch one in exchange for an in-game benefit. The Game uses analytics and crash-reporting tools and an advertising service (Google AdMob).
The Game is developed and published by the Neon Pop development team ("the Developer"). If you have any question about this policy or about your data, contact us at aslm2l1k123@gmail.com.
The Game saves the following on your device. It is not transmitted to us, and it is removed when you uninstall the Game. This includes:
The Game includes Google Firebase Analytics and Google Firebase Crashlytics. These tools collect technical and usage information so that we can understand how the Game performs and fix crashes.
| Category | Examples | Purpose |
|---|---|---|
| Device & app information | Device model, operating system version, language, country/region, Game version, mobile app instance identifier | Understand which devices to support; diagnose problems |
| Usage information | App opens, session length, screens viewed, in-game events | Understand how the Game is used and where players get stuck |
| Crash diagnostics | Stack traces, device state at the time of a crash, Game version | Find and fix crashes and errors |
Firebase assigns a resettable, pseudonymous app-instance identifier. We do not use it to identify you personally, and we do not combine it with your real-world identity.
The Game also signs you in anonymously with Google Firebase Authentication so that your play can be recognised as the same player across sessions. This creates a random account identifier. It is not linked to your name, email address or phone number. If you are signed in to Google Play Games on your device, the Game may link that anonymous identifier to your Play Games player ID.
The Game includes the Google Mobile Ads SDK (Google AdMob) to show rewarded video ads. An ad plays only after you tap a button that offers a reward for watching it. When the Game requests or shows an ad, Google and its advertising partners may collect:
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Android advertising ID, app-instance identifier, IP address | Deliver ads, limit how often you see the same ad, prevent fraud |
| Approximate location | Country or region derived from your IP address. We do not collect GPS or precise location. | Show ads that are available in your region |
| Ad interactions and diagnostics | Which ad was shown, whether it was watched to the end or tapped, SDK performance data | Measure ad delivery, grant your reward, keep the ad service working |
Depending on your region and your choices, ads may be personalised using these identifiers. You can turn personalisation off at any time (see section 8). How Google uses this information is described at policies.google.com/technologies/partner-sites.
We also record, for our own analytics, that an ad was shown, where in the Game you chose to watch it, and the estimated revenue it produced. This record uses the same pseudonymous identifiers described in 2.2.
If you use the in-game Feedback button, your email app opens with a pre-filled message containing your player ID, display name, region code, Game version and platform. You can edit or delete any part of that message before sending — nothing is sent until you send it. We use what you send only to answer you.
We share information only with the providers needed to run the Game. They process it on our behalf and under their own privacy terms.
| Provider | Used for | Their privacy policy |
|---|---|---|
| Google (Firebase Analytics, Crashlytics) | Usage analytics, crash reporting | firebase.google.com/support/privacy |
| Google (Firebase Authentication, Google Play Games Services) | Anonymous sign-in, optional link to your Play Games player ID | firebase.google.com/support/privacy |
| Google (AdMob, User Messaging Platform) | Rewarded video ads, advertising consent prompt | policies.google.com/technologies/partner-sites |
| Google Play | Distribution and app updates | policies.google.com/privacy |
We may also disclose information if we are legally required to do so, or where it is necessary to protect our rights or the safety of players.
Our providers operate globally, so your information may be processed on servers outside your country. Where such a transfer involves personal data protected by EEA, UK or similar law, our providers rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.
We do not discriminate against you for exercising any of these rights.
The Game is not directed to children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
Data transmitted between the Game and our providers is encrypted in transit using HTTPS/TLS. No method of transmission or storage is completely secure, but we take reasonable measures to protect the limited information we handle.
We may update this policy as the Game evolves. When we do, we will change the "Last updated" date at the top of this page. Material changes will also be announced in the Game or on its store listing.
Questions, requests, or complaints: aslm2l1k123@gmail.com